The fair EHR and VNA license model: Concurrent User Licenses
The ifa concurrent user licensing concept allows users to license software at a lower cost because the maximum number of concurrent users expected to use the system at any given time (those users all logged in together) is only a portion of the total system users employed at a clinic/practice. The concurrent licenses are global and shared by anyone who needs to use the system. This contrasts with "named-seats" licensing in which one license must be purchased for each and every individual user whether they are using the system or not.
The concurrent licenses are documented every 3 months and modified according to the real use profile.
In addition to the basic licenses the runtime licenses (RTL) cover the update services, the 24/7 support by mail and phone, online ticket systems with knowledge base, training and work sessions (TWS), webinars, and specific regulatory consulting (e.g. Meaningful Use/MU, ICD-10 Transition, etc.).